COOKIE POLICY

Understanding how and why we use cookies

We use cookies on our website to create the most secure and effective website possible for our customers. Among other things, cookies allow you to log on to client panel , choose log-in preferences, see order details online and place new orders. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

As per the recent legislation requires websites to gain visitors' consent to use certain cookies. We're working to implement appropriate changes to our website as soon as possible.

Frequently asked questions

Do cookies mean I could get cold calls or junk mail?

We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our site of things we think you might be interested in, but only in relation to Kensingtons products and services. You will never see advertising on our website from anyone other than Kensingtons Company and our agents.

Can cookies pass on my personal information to others?

No we never pass your personal informatino to any one else.

Do cookies compromise my security when I'm logged on to Kensingtons website?

The cookies we use are completely safe and secure. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device. At Kensingtons, we use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to 'cookies' throughout, however is to include these alternate mechanisms.

More information about cookies can be found on allaboutcookies.org.

How cookies make our website safer and easier to use

Cookies are used for a variety of reasons, such as to safeguard your privacy when browsing the site. They allow you to use functions such as being able to find and compare mortgages and use secure online application forms. If you leave a secure session window open when logged in to client panel, cookies will enhance your security by prompting you to end, and/or automatically ending, your secure session.

Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.

Finally, we use 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as Kensingtons is not responsible or liable for their privacy practices.

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions
  • Showing you which pages you have recently visited
  • Allowing you to add comments to our site
  • Tailoring content to your needs

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable 'session' cookies, although you will still be able to view our public website, you won't be able to log on to your client panel.

More information about how to disable cookies, visit allaboutcookies.org

Do Kensingtons store my card details?

No. We do not store your card details. We use PCI compliant checkout provided by world best Payment Services. So feel secure while using your card on our website.